(Natural News) Artificial intelligence, or AI, has recently taken the labor market by storm. It’s cost-efficient and effective at jobs previously held by humans, such as customer service. But it has yet to earn customer trust, suggests a study published in the journal Marketing Science. Researchers from the U.S. and China examined the responses of customers when faced with AI-controlled […]
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-(Natural News) Shares in Alphabet, the parent company of Google, fell by 7.7 percent on Wednesday, causing it to lose a remarkable $100 billion from its market value after its new AI chatbot gave an inaccurate response to a question in a public demo this week. Google’s new AI chatbot tool, which is known as […]
-(Natural News) Artificial intelligence, or AI, has recently taken the labor market by storm. It’s cost-efficient and effective at jobs previously held by humans, such as customer service. But it has yet to earn customer trust, suggests a study published in the journal Marketing Science. Researchers from the U.S. and China examined the responses of customers when faced with AI-controlled […]